One of the inherent challenges in leading your credit union is finding a way to change things when things need to be changed. Volumes have been written about the natural momentum in organizations that gets in the way of implementing even the best ideas.
But my point is not to lament those problems, nor to suggest magical solutions to them. Instead my goal is to suggest that there is one critical step that needs to be taken before you even consider changing anything the you do in your credit union: Change the way you think about change.
The reality is that change is a part of any growth process. More important, change always happens incrementally. (more…)





