Content Marketing: It’s Not Easy, But It Is Simple

WARNING:  This post has the potential to dramatically change the success of your credit union. It also has the potential to feel a bit like a rant, but that is only because I feel passionately about the subject and believe that it has tremendous value for every credit union. One of the subjects that I […]

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Change Your Mind to Change Your Results

For over 30 years it has been my privilege to work with clients from a wide array of industries. It’s work that I enjoy and work that I feel makes a difference for the people and businesses I serve. But there is one recurrent problem that surfaces that all too often. And because my role […]

Put It In Writing: Increasing Efficiency with Documentation

Consistency matters. It’s the key to delivering great service to every member, every time, it’s the key to training new employees and preparing them for success, and it’s the key to increasing efficiency throughout your credit union. When things are done consistently, less time is lost debating, correcting, and evaluating why something was done the […]

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Improve decision making, strategic thinking and leadership in your credit union with tips and articles from Michael Hudson's CU Strategy Blog.