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Note: The following article is provided courtesy of Mark Arnold, president of On the Mark Strategies. Strategic planning is a staple in the credit union industry this time of year. Fall doesn’t just mean football season is here—it means planning season is here as well. As credit unions both large and small face increasing competition […]
The connection between a credit union’s strategy and its culture is a critical component of its strategic success. If the culture is strong, then words and actions are aligned. When you are able to combine that alignment with a well-defined long-term strategy that is clearly communicated to the team and used to guide day-to-day actions, […]
Consistency matters. It’s the key to delivering great service to every member, every time, it’s the key to training new employees and preparing them for success, and it’s the key to increasing efficiency throughout your credit union. When things are done consistently, less time is lost debating, correcting, and evaluating why something was done the […]
We have successfully become more creative in thinking and planning for our future as the result of our sessions with Michael.
— Jeffrey Weaver, Board Chairman
With Michael on our team we have become one of the top performing Credit Unions in the region.
— Steve Cimo, President
I highly recommend Dr. Hudson to any credit union looking to undertake strategic change in the marketplace.
— Blanche Jackson, Executive VP
Dr. Hudson has provided key counsel on such topics as governance, member service, leadership and communication.
— David Clendaniel, CEO