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Missions Matter. Mission Statements Don’t.

If your credit union has a mission statement framed and prominently displayed in every office, then you probably don’t want to hear that mission statements don’t matter. If your credit union spent months crafting the “perfect” mission statement, then you probably don’t want to hear that mission statements don’t matter. Though you may not want [...]

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It Works Better When We’re All on Equal Footing

OK…this is a pet peeve…but I am TIRED of people scheduling a conference call to discuss a project, then getting all of the people at their location in the same room and having only one or two people connected remotely. Simply stated: It just doesn’t work. The dynamics are too different for the people in [...]

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Defuse Difficult People with the Four-Way Test

What is the atmosphere like in your credit union’s planning sessions? More specifically, how do people get along and interact during your credit union’s planning sessions?

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Improve decision making, strategic thinking and leadership in your credit union with tips and articles from Michael Hudson's CU Strategy Blog.